J&G LAWN AND GARDEN — Privacy Policy

J&G Lawn and Garden ("Company," "we," "us," or "our") operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy is provided in compliance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable California and federal privacy laws.

1. Information We Collect

Information You Provide Directly: Name, address, email, and phone number; service requests and project details; payment information (processed through third-party processors — we do not store full card details); and correspondence submitted through contact forms or email.

Information Collected Automatically: IP address and general location; browser type and device info; pages visited and time on site; and cookies and similar tracking technologies.

2. How We Use Your Information

We use collected information to provide and maintain our services, process transactions, communicate about appointments and quotes, respond to inquiries, send marketing communications (opt-out available anytime), improve our website, and comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it only with service providers under confidentiality agreements, when required by law or court order, or in connection with a business sale or merger.

4. Your California Privacy Rights

Under the CCPA and CPRA, California residents have the right to: know what personal information we collect and how it's used; request deletion of their information; request correction of inaccurate information; opt out of the sale or sharing of personal information (we do not sell personal information); and be free from discrimination for exercising these rights.

To exercise any of these rights, contact us using the information in Section 9. We will respond to verified requests within 45 days as required by California law.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and analyze traffic. You can set your browser to refuse cookies, though some site features may not function properly if you do.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information as long as necessary to fulfill the purposes in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, information is securely deleted or anonymized.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children under 13. If we become aware of such collection without parental consent, we will delete that information promptly.

9. Contact Us

J&G Lawn and Garden California, United States Email: frontdeskjglawngarden.com Phone: 707-725-2731

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be reflected by a revised effective date at the top of this page. Continued use of our website following posted changes constitutes acceptance of those changes.